Help & Support Real Humans.
Real people read every message. Pick the closest topic below, or email us directly.
Rapid Response
We typically answer within hours on business days, no robotic bots.
Product & Engineering
Your messages are handled directly by the engineers building Goss.
Multilingual Care
Reach out to us in English, German, or Portuguese comfortably.
Common topics
Account & Billing
Questions about your subscription, payments, or account settings.
Feedback & Features
Tell us what you love or what we should build next to help you learn.
Technical Support
Reporting bugs or issues with the website or the upcoming app.
Partnerships
Opportunities for collaboration or business inquiries.
Frequently Asked Support Questions
Open Goss on your device, navigate to Settings → Subscription, and tap 'Restore Purchases'. As long as your device is signed into the Apple ID or Google Play account used during purchase, Pro features unlock immediately without double-billing.
Still have questions? Our engineering team replies to every message at [email protected].
Send us an email
For support, feature requests, or general inquiries, please reach out to us at:
[email protected]